Frequently Asked Questions
Everything you need to know about bringing Clever Poppy into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original condition and packaging. Please note that custom-made pieces and final sale items are non-returnable.
Are your products sustainably sourced?
At Clever Poppy, we prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood, organic textiles, and recycled materials to ensure beauty without compromise.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery timelines vary by location and are calculated at checkout.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents can happen. Please email our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement immediately.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our customer service team.